312 - A Multi-Modal Approach to Improve Communication in the Inpatient Setting during COVID-19

Explore how a large urban academic medical center piloted and implemented a standardized virtual communication model to improve patient care on an acute care telemetry COVID-19 containment unit.

Continuing Education Instructions and Disclosure Information:

Contact hours available until 10/3/23.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.

Faculty, Planners, and Speakers Conflict of Interest Disclosure:

Planning Committee Disclosures:
There are no disclosures to declare.

Speakers Conflict of Interest Disclosure:
There are no disclosures to declare.

Commercial Support and Sponsorship:
No commercial support or corporate sponsorship was received.

Accreditation Statement:
This session is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the Academy of Medical-Surgical Nurses (AMSN).

Anthony J Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is an approved provider of continuing nursing education by the California Board of Registered Nurses, Provider Number CEP 5387.

Learning Outcome:
After completing this learning activity, the participant will have an increased appreciation of various methods that can increase collaboration of the health care team, improve communication with the care team and family, and optimize patient satisfaction scores during a pandemic.