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212 - Communication and Caring in Substance Abuse

‐ Oct 14, 2017 10:00am

Credits: None available.

Identify and describe the experience of the patient with substance abuse disorder and the licensed nurse delivering the care. Using Situation, Background, Assessment, and Recommendation (SBAR) and Acknowledge, Introduce, Duration, Explanation, and Thank You (AIDET) strategies, the clinical nurse will articulate evidence-based techniques to communicate during a difficult patient encounter, leading to an improved nursing and patient experience.

Contact hours available until 10/15/19.

Requirements for Successful Completion:

  • Complete the learning activity in its entirety and complete the online CNE evaluation.
  • You will be able to print your CNE certificate at any time after you complete the evaluation.

Conferences Committee Disclosures:

  • There are no disclosures to declare.

Speakers Conflict of Interest Disclosure:

  • There are no disclosures to declare.

Commercial Support and Sponsorship:

  • No commercial support or sponsorship declared.

Accreditation Statement:

This session is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the Academy of Medical-Surgical Nurses (AMSN).

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is an approved provider of continuing nursing education by the California Board of Registered Nurses, Provider Number CEP 5387.

Learning Outcome:

  • After completing this learning activity, the participant will improve the use of effective communication strategies to empathetically and effectively communicate with substance abuse disorder patients.


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