Utilizing experiential and transformational learning, nursing professional development specialists (NPDS), simulation team (Sim), and inpatient medical-surgical care area leadership leveraged a collaborative approach to develop a simulation to improve patient experience scores and increase confidence in utilizing learned tools and tactics of patient experience.

Recording expiration date: 09/14/2026

80% of participants who complete the evaluation will indicate that as a result of viewing this session, they have gained new knowledge or validated their current medical-surgical practice.

Criteria for successful completion:

• View the entire recorded session
• Complete the evaluation

Relevant Financial Relationships

• There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity.

The Academy of Medical-Surgical Nurses expresses appreciation to Medtronic for their support of this educational activity as premier partner and for providing a sponsored lunch session during the live event on Friday, September 13, 2024.

Academy of Medical-Surgical Nurses is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.