Jennifer Miller is a system total joint RN coordinator for NCH Healthcare System in Naples, Florida, where she follows 1600 joint replacement patients annually from pre-surgery to rehabilitation and manages the joint commission disease-specific certification for hip and knee replacements. She teaches the pre-operative joint replacement class for patients, organizes the biannual skills fair, and serves as a liaison for patients during their surgical journey. She leads the quality initiatives for her unit, working collaboratively with colleagues across all disciplines. She has worked with orthopedic and medical-surgical patients for the last five years in an acute care setting, and cardiac patients for 2 years prior. She holds certifications in medical-surgical nursing and orthopedic nursing and is a member of the AMSN convention planning committee.