Franchesca Charney is the Director of Risk Management for the American Society for Healthcare Risk Management at the American Hospital Association in Chicago. She has led the development of numerous publications including the RCA Playbook, Patient Safety Risk Management Playbook, and the soon to be released Leading Health Care Risk Management. In addition, she is the Managing Editor for the Journal of Healthcare Risk Management. She has written numerous professional journal articles and has had many national speaking engagements. Most recently Fran received the American Society for Healthcare Risk Management’s Presidential Citation in recognition of her dedication to safe and trusted health care through the advancement of the risk management profession.