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The Best of the 28th Annual Convention

Bestof3 - Conflict in the Healthcare Workplace: How to Face It Head on

Dec 10, 2019 1:45pm ‐ Dec 10, 2019 3:05pm

Credits: None available.


Nurse leaders learn how to address conflict in the workplace, including strategies to manage and control conflict, transforming toxic workplace cultures into healthy, safe, and professional ones.

Continuing Education Instructions and Disclosure Information

Contact hours available until 12/10/21.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Conferences Committee Disclosures:
There are no disclosures to declare.

Speakers Conflict of Interest Disclosure:
There are no disclosures to declare.

Commercial Support and Sponsorship:
No commercial support or corporate sponsorship was received. 

Accreditation Statement:
This session is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the Academy of Medical-Surgical Nurses (AMSN).

Anthony J Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is an approved provider of continuing nursing education by the California Board of Registered Nurses, Provider Number CEP 5387.

Learning Outcome:
After completing this learning activity, the participant will discuss strategies for managing conflict in the healthcare workplace and learn how to assess, address, and act through conflict.


  • Elisa Romero, MSN, RN, CMSRN, Director for Ambulatory Care Services and Surgical Specialties, Sharp Health
Category: Do Not Search

Credits Available

Conflict in the Healthcare Workplace: How to Face It Head on

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