Frequently Asked Questions
Click on a topic for more information.

Q: I can't remember my Username or Password to login.
A: Click Login, and then click Forgot Your Password. You’ll be prompted to enter your email address, and then you’ll receive an email with information on how to reset your password. If you do not receive this email, just call the AMSN National Office at 866-877-2676. Or, email us at
Q: What does my AMSN membership entitle me to in the library?
A: AMSN members have FREE access to the following content:
  • Monthly FREE CNE Sessions
  • MedSurg Nursing Journal
  • MedSurg Matters Newsletter
  • Annual Conventions from 2013 and earlier

Along with this free content, members receive discounts all throughout the library.

Not a member? Click here to join!

Q: Where can I access my CNE Transcript and certificates?
A: Log in, and then click on My Account. Then, click on "CNE Transcript"

Note – You do NOT have to be an AMSN member to use the Online Library; you just need to set up an AMSN account first. To do so, click here.