Aggression and violence by patience, family members, and staff towards health care providers have escalated. Results from this study suggests the importance of providing education to nurses in non-psychiatric settings to improve confidence and attitudes in managing patient aggression.
Learning Outcome: After completing this learning activity, the learner will be able to identify how an organized education program for nurses in non-psychiatric settings can improve their confidence and attitudes to manage patient aggression. Learning Engagement Activity: Does your facility have a comprehensive WPV program? Log into the OSHA document https://www.osha.gov/Publicati... to access steps, case studies and resources to use in developing or bolstering your WPV program.
Contact hours available until 2/28/2021. Requirements for Successful Completion: Complete the learning activity in its entirety and complete the online CNE evaluation.
Authors Conflict of Interest Disclosure: The author(s), editor, editorial board, content reviewers, and education director reported no actual or potential conflict of interest in relation to this continuing nursing education article.
Commercial Support and Sponsorship: No commercial support or sponsorship declared.
Accreditation Information: This educational activity is jointly provided by Anthony J. Jannetti, Inc. and the Academy of Medical-Surgical Nurses (AMSN).
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387. Licensees in the state of California must retain this certificate for four years after the CNE activity is completed.
This article was reviewed and formatted for contact hour credit by Michelle Boyd, MSN, RN, AMSN Education Director.
Management of Aggressive Patients: Results of an Educational Program for Nurses in Non-Psychiatric Settings
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2/28/19 6:02 pm
Was very informational and found that not just hospitals need to have this education but also Home health and hospice agencies
3/7/19 2:22 pm
This article helps in in dealing with aggressive situation with increased confidence level.
3/24/19 3:23 pm
Good Information. We are initiating a BDRT (Behavioral Response Deescalation Team) at my institution that is available 24/7. The Team is multidisciplinary (Nursing/Pastoral care/Security) and has been successful in deescalating issues.
5/16/19 6:00 am
I think it is time for education for workplace violence to be implemented. The focus is normally on psychiatric patient, but non-psychiatric facilities also encounter patients with psychiatric issues.
5/28/19 4:48 pm
This article helped me to improve confidence and be safe in the work place.
6/15/19 3:43 pm
Highlighting the fact that psychiatric patients are not the only population that can exhibit violence and the awareness nurses should possess in all fields is very important.
10/7/19 4:31 pm
We currently offer CPI and trauma informed care and a CODE GREY team with even more training. I also believe in the united front approach from all team members in setting limits for pts and their families. WPV is all too real.
11/2/19 5:56 pm
Having worked on a neuro/med-surg unit, the article supports my belief that much more support and education is needed for RNs working in such settings. Non-psychiatric RNs should have annual de-escalation training, such as that outlined in the article. Our facility offers optional CPI (Crisis Prevention Intervention) courses; mandating the course is a better way to go. Unfortunately, I'm afraid Leadership does not mandate due to cost. Policy is that RNs are paid for attendance at mandated offerings.
9/3/20 5:54 pm
Great article. Nursing education plays vital role to create safe work environment and to boost confidence to deescalate aggressive situations.