Requirements for Successful Completion: Complete the learning activity in its entirety and complete the online CNE evaluation.
Authors Conflict of Interest Disclosure: The author(s), editor, editorial board, content reviewers, and education director reported no actual or potential conflict of interest in relation to this continuing nursing education article.
Commercial Support and Sponsorship: No commercial support or sponsorship declared.
Accreditation Statement: This educational activity is jointly provided by Anthony J. Jannetti, Inc. and the Academy of Medical Surgical Nurses (AMSN).
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387. Licensees in the state of California must retain this certificate for four years after the CNE activity is completed.
This article was reviewed and formatted for contact hour credit by Rosemarie Marmion, MSN, RN-BC, NE-BC, AMSN Education Director.
Learning Outcome: After completing this learning activity, the learner will be able to discuss the impact of emotional competence on professional role satisfaction and organizational success.
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10/3/17 10:50 pm
I really enjoyed this article. It was very informative.
9/21/18 2:50 pm
This article helped define what emotional intelligence is and how it affects the workplace. It helped me identify staff on my unit that need coaching with this aspect of nursing.
4/29/19 1:11 pm
Empathy, character, integrity, moral conscience and optimistic outlook are taught at a very young age. I think there are elements of empathy that if not learned by 2 years of age, they cannot be recouped. Our society promotes selfish licentiousness. It's not wrong until you get caught. TV makes people like the Kardashians and Sheldon Cooper look normal. This topic needs serious consideration. Leaders cannot expect these traits to be present in their employees if they lack it themselves. There is an element of these competences that are both "caught" and "taught". Lord help us!